Human Behavior: How do people adopt new innovations?
Adoption of innovations is my favorite topic. It integrates business, technology, systems, and human behavior. Everett Rogers developed a model to predict the adoption curve of innovations. I simplified it for our discussion with help of my friend, Tom Carter . There are five attributes of innovations which effect how innovations get adopted or customers change their behavior: 1. Relative Advantage: What advantage does the new innovation (product/service/etc.) offer over what’s available currently? The relative advantage could be price, new features, convenience, etc-anything customers perceive beneficial. Let’s take example of iPod which is one of the fastest adopted new innovations. iPod offers following advantages which were not offered by previous portable music players: a. Better design: light weight, easy navigation, different colors, cool aesthetics. b. Choice: ability to store up to 5,000 songs and no need to carry CDs. c. New features: Ability to org...