Showing posts from February, 2024

Business Writing

I have to write frequently for work. My writings include messages, presentation decks, articles, white papers, etc. A simple rule, I found useful, to make my writing more effective is to follow PAMD, which is:   1. P urpose: Why am I writing this document?  2. A udience: Who is the document for? How much do they know about what I am writing?  3. M essage: What is the message I want the audience to get from the document? What is the message I don't want the audience to get from the document?  4. D elivery: How will the document be delivered? In a meeting, via email, or in a solo presentation? PAMD for business writing  For example:  As a startup CEO, I might be writing a broad deck to be delivered in a board meeting. The purpose is to get buy-in from the board on a new strategy. The audience is all board members, senior executives from the startup, and the general counsel at the board meeting. The message might be that the recommended pivot is the best option to be successful.  Star


In group meetings of three or more people, you are never communicating with just one person. 


If you work at a pawn shop for a long time, you lose the ability to tell the difference between used goods and collectable items. 

Appreciation To Dependency

Appreciation: The first time you give something to someone Anticipation: The second time you give the same thing to someone Expectation: The third time you give something to someone Entitlement: The fourth time you give something to someone Dependency: The fifth time you give something to someone As per Bob Lupton 

Words Vs. Numbers

We might be susceptible to seeing words before numbers. 


We notice a change in our surroundings before we know what the change is. 

Romance And Luxury

Romance is inversely proportional to efficiency and luxury is inversely  proportional to utility. No wonder luxury is considered romantic. 

Choice & Time

We have more of everything and less of time. Does choice come at the expense of time?


Dreams visualize desires and do not show the trade offs that come with dreams coming true.


TikTok is banned on all US government devices and the US government often talks about banning TikTok entirely in the US. However, US President Biden now has an official accoun t on TikTok :) 


Society would be served better if we work on making Artificial Intelligence (AI) do things humans can not do rather than making AI more human like. 


Framing is how we look at the world. Everyone has their own frame. In business, framing is how we look at problems. Often, reframing a problem results in better decisions because you get a deeper understanding of the problem. Like Charles Kettering said, "A problem well-stated is a problem half-solved."  How do you reframe a problem? Deconstruct the framing into three elements - assumptions, optionality, and constraints - and analyze what can be changed in the three elements to create a new way of looking at the problem.  The three elements of framing are defined as follows:  1. Assumptions: What assumptions are embedded in the framing and how are they leading to conclusions?  2. Optionality: What are the other possibilities?  3. Constraints: What are the constraints embedded in the framing and how they can be changed?  Thinking through and analyzing these elements with a diverse group of people often results in reframing and better decisions.  Reframing Following is a p


Business executives would do better by spending more time thinking. 

Argument Reconstruction

In philosophy, argument reconstruction is defined as restating an argument as a logical sequence of premises supporting a conclusion. For example:  Argument: We have a decision to make today. Our competitor has launched a new product, we need to either launch a better product or lower the price of the current product.  Argument reconstruction:  1. Competitor has launched a new product.  2. There are only two possible responses to this event: launching a new product or lowering the price of the existing product.  3. Therefore, we must do one of these two things. Argument Reconstruction The argument reconstruction of the example makes it clear that you don't have to make any decision today and in addition to validating the premises, more options need to be explored.  Reconstructing arguments clarify thinking and help you see the flaws in assumptions.  Adapted from The Economist Education 


With the advent of new technologies in the last two decades, gossip spreads wide and deep at the speed of light. Truth, on the other hand, is becoming more elusive. 


In a business, revenue is the effect of solving problems for customers. Companies that focus on revenue and don't continuously improve the causes of revenue tend not to build enduring businesses. 


Human vision has evolved to see differences more than similarities.