Why?

I think questions which begin with why and have to do with personal actions put people on the defensive. For example, why did you xxx?

When one meets a new person, one should avoid asking personal-action why questions to put people at ease.

The psychological reason may be that people don't like explaining their actions. Now, why is that?:-)

Popular posts from this blog

Marry the best who will have you and other wisdom from Munger and Buffett

Obituary: Charles T. Munger

Systems Thinking as taught by Ackoff